vTuner dropping stations

[Howard_3140]

I have just purchased an Element S Streamer. I am finding that radio stations in vTuner are dropping connection after about a second and then reconnecting and continue to cycle like this.

I am able to connect to the same radio stations on my computer or iPad without trouble.

All other features of the streamer seem to be working well.

Any ideas?

Howard

hi~Howard
Which station were you listening to? Where are you based at, please?

I am listening from Australia. All of the stations that I am interested in appear on the available list. It is mainly the stations related to classical music or others from the ABC (Australia not America)

All the stations are quite clear and continuous when I access them from the vTuner website directly. 

 If I try to return to streaming or accessing files attached to the USB port after failing to connect to radio stations, the streamer refuses to connect properly to Tidal and I have to switch off the MA remote App and switch of the streamer for things to return to normal.

 If I do not try to access the radio stations I can switch and change from Tidal, Qobuz, attached usb drive and also my network NAS files without a problem.

Unfortunately I cannot tell if the most recent firmware update caused this to happen as I just automatically updated the firmware when I booted it up for the first time.

I hope this helps. Serial number is: TA03SD23035