08-11-2023, 07:56 AM
Dear MA and fellow music lovers,
I have been using my Element X since may 2022 and it's been working very good apart from som connectivity problems. I am using wi-fi and since I put a new router this spring in the same room it have been working flawless and no connectivity problems at all. Until now.
Right now I cannot access the unit at all with the app or the remote. When I press the button for 5 seconds (and more) to restart the wi-fi procedure nothing happens and there is a question mark in the upper left corner. Last time I had connection with the unit the app told me I had the latest firmware.
I have tried to disconnect the unit for several minutes and restart it but nothing works.
Please advice and thanks in advance.
Regards from Stockholm, Sweden.
Anders
I have been using my Element X since may 2022 and it's been working very good apart from som connectivity problems. I am using wi-fi and since I put a new router this spring in the same room it have been working flawless and no connectivity problems at all. Until now.
Right now I cannot access the unit at all with the app or the remote. When I press the button for 5 seconds (and more) to restart the wi-fi procedure nothing happens and there is a question mark in the upper left corner. Last time I had connection with the unit the app told me I had the latest firmware.
I have tried to disconnect the unit for several minutes and restart it but nothing works.
Please advice and thanks in advance.
Regards from Stockholm, Sweden.
Anders
