Low/No Output via R Analog Out Mini-i 4

[Daniel_3392]

1. It's not recommended to use a XLR balanced to RCA unbalanced converter. Can you use the RCA to RCA connection or XLR to XLR connection with your amps?
2. From the technical and design aspect, the fixed output is exactly the same with vol 100 at adjustable mode. But you got different results, it make no sense. Can you double check the results on fixed model?
3. Are you be able to record a video to let me know the issue? (Videos should be uploaded to cloud drive and share a link to me please.)

Thank you again for the reply on this.

I re-tested everything again, just now, and here's what I found:

ADJ Output (Max volume on Amp and Matrix) - Matrix produces no sound output from Right RCA Output
Fixed Output (Amp at Max Volume) - Matrix produces very slight sound out of Right RCA Output

The test Amp (and interconnect) has been confirmed working (Fosi v3).

I can/will record video soon, as I will need to move the Matrix nto a secondary setup in order to record properly.

I have no other way to use the device currently without using XLR to RCA adapters via XLR outputs, unfortunately, which is why this issue is important to me.