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I have a really weird problem with the MA Remote (v3.3.0) software on my iPad (iPadOS 16.5.1), if I use Tidal connect, everything works fine but if I switch to MA Remote, it locks the playback to 16bit/44.1khz/96kbps no matter if I choose an album that is 24bit/96khz/1100kbps quality. I have tried every quality setting on Tidal, unistalling and re-installing Tidal and MA Remote on my iPad, unplugging the ethernet/USB, clearing cache on Tidal, re-installind device drivers, logging out of all applications, rebooting (several times) and resetting the unit to factory settings and so on and nothing seems to work.
The files on my local storage (USB SSD) work fine, they show the correct bitrates and so forth but the MA Remote seems to default my Tidal playback to the lowest possible quality setting and I am completely stumped on how to fix it, so right now I'm forced to switch applications whenever I want to listen to Tidal or my local files. Very annoying. Please help.
Best regards,
Dub
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Hi,
I purchased an Element i2 (serial WB23SF22215, hardware V1.5, firmware 1.1.0 Build011) last April 2023. Connected to Iphone 13 with MA Remote app
Since a few days Vradio, Spotify and Tidal connect stopped working. Airplay is also giving issues.
Can you please advise how to resolve?
Thanks
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Hello. The same problem Spotify connect and Tidal connect does not work.
Element i2. SW 1.0.8 Build 8. ”Can not reach matrix server” if i try to upgrade.
Iphone 13 min. Latest App version.
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Hi,
I really would like to see a reply from Matrix to explain the origin of the issue and how to fix it.
This is not just a "bug", it is a problem that makes the product not functioning any more.
This is now a streamer that does not stream, totally unfit for the used it has been purchase for.
Dear Matrix Team, awaiting for your swift reply and fix.
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08-15-2023, 06:25 PM
(这个帖子最后修改于: 08-15-2023, 06:51 PM by Erik_2350.)
Now spotify and tidal connect works.
It finds matrix firmware-server too.
Back to normal!
But there is still a issue with Tidal connect and audio volume. If i change the volume on the element i2 it bounces back to the volume set in tidal or maybe to the next even tenth or fifth.
A few quick turns on the volume knob the volume starts to bounce +/- 10 units and the app completely hangs ands blocks the phone.
Latest firmware on unit. Latest app version. Iphone 13 mini.
Introduced in a firmware update (3-4-5 latest something)