09-15-2023, 11:55 AM
(09-12-2023, 05:42 AM)Wei Cao 提到:(09-05-2023, 10:58 AM)arash 提到: it seems that if you switch a few times between devices, the element can get into a state where it just stops streaming properly. it gets into some sort of hung state that requires a hard reboot of the element.Hi Arash
I tested like you descriped, TIDAL app (v2.34.3.26) installed on a MacBook Air (M2, Ventura 13.4.1), stream songs to the element X2 Pure (v1.1.1 Build005), then use a iPhone 13 (iOS 16.6) with the same TIDAL account (TIDAL v2.88.0), change tracks, I switched many tracks from each device, the element X2 Pure did not show the same issue like yours. Please check if the app involved are all up to date.
By the way, are you still having the issue with Qobuz?
hi wei,
i double checked and all my apps are on the latest version. one thing i should have been more clear on is that i switch between a couple other streaming methods before it hangs.
i will also sometimes switch to streaming via spotify connect. it seems that a combination of switching between tidal connect on my mac/phone and between spotify connect on my mac/phone will cause a hang that requires a hard reboot of the element.
perhaps try more switches between streaming options to see if you can reproduce it?
